Get in Touch, Available 24/7 for Drainage Help Across Bournemouth, Dorset & Beyond
Two ways to reach us — choose what fits your situation.
EMERGENCY
Drain blocked or sewage backing up right now?
Call 0330 128 1329 — answered 24 hours a day, 7 days a week. You'll speak to one of our team, not an automated menu or call centre. We'll give you an honest answer about your situation straight away.
PLANNED WORK OR QUOTE
Survey, repair, soakaway or non-urgent enquiry?
Use the contact form below. We'll come back to you with a straight answer and a realistic cost indication.
Send Us
a Message
For quotes, surveys, soakaways, planned repairs, or any question that isn't urgent — use the form below. Tell us as much as you can about the problem and your location and we'll come back to you with a straight answer.
Prefer to Call?
Most customers call directly — especially for anything urgent. You'll speak to one of our trained engineers or an office team member who understands drainage and can give you a straight answer, not a booking agent reading from a script.
0330 128 1329
Available 24 hours a day, 7 days a week
Emergencies, quotes, questions — all on the same number
If you're not sure whether your situation needs same-day attention, call and describe what you're seeing. We'll give you an honest answer — no pressure into a callout you don't need.
What Happens After You Get in Touch
We know it's frustrating to contact a trades company and hear nothing back. Here's exactly what to expect.
If you call
You'll speak to someone immediately — day or night. We'll ask a few questions about what you're dealing with, your location, and how urgent the situation is. You'll leave the call knowing whether you need same-day help and what it's likely to cost.
If you use the form
We respond to all form enquiries promptly during normal hours. We'll come back with a realistic cost indication and a clear answer about what your situation likely involves — before anyone comes out. No vague 'we'll need to see it first' responses where they can be avoided.
Before any work starts
Whatever contact method you use, we assess the problem and explain what we've found before anything is touched. You'll know the price before we start. The invoice will match what we told you at the outset.
Based in Bournemouth, Covering the South of England and Beyond
Your Local Drainage is based in Bournemouth, Dorset. We don't have a drop-in premises — all enquiries are by phone or the form above..
Core Areas
Emergency & Planned Work
Dorset - BH, DT
Hampshire - SO, PO
Wiltshire - SP, SN, BA
Somerset- BA, TA
Berkshire - RG, SL
Extended Area
Emergency & Planned Work
Oxfordshire - OX
Surrey - GU, RH
West Sussex - PO, BN
Devon - EX
Monmouthshire - NP
Warwickshire - CV
South Wales - NP, CF
Buckinghamshire - MK, HP
Worcestershire - WR
Cheshire - SK, CW
Further Reach
Planned Work
Gloucestershire - GL
Herefordshire - HR
East Sussex - BN, TN
Northamptonshire - NN
Bedfordshire - LU, MK
Hertfordshire - AL, WD
Gtr Manchester - M, SK
Merseyside - L, CH
Not sure if we cover your area?
Call 0330 128 1329 with your postcode and we'll confirm.
FAQS
Quick Questions About Getting in Touch
How quickly will you respond to a form enquiry?
We aim to respond to all form enquiries promptly during normal working hours. For anything urgent, calling 0330 128 1329 is always the faster route — one of our team answers around the clock and can give you an immediate answer about your situation.
Do you charge a call-out fee?
No. There is no call-out charge on any job, ever. The price you pay covers the work we carry out — nothing is added for coming out to you. This applies to all jobs, all hours, and all locations across our coverage area. If you call us at 2am on a Sunday, there is no call-out fee.
Do you cover my area?
We cover a large area across the south of England — Dorset and Hampshire as our core area, plus Wiltshire, Somerset, Berkshire, Monmouthshire, Warwickshire, Oxfordshire, West Sussex, Surrey, Buckinghamshire, Worcestershire, Cheshire, and parts of South Wales. For the further-reach areas we primarily cover planned work and commercial contracts. If you're not sure, call 0330 128 1329 or drop us a message with your postcode and we'll tell you straight away.
Can I get a quote before you come out?
For planned work — CCTV surveys, soakaways, relining, root removal — we can usually give a realistic cost indication based on what you describe, before anyone visits. For blockages and emergency callouts, the exact cost depends on what we find, but we'll always give our best estimate in advance and confirm the price before starting any work.
Which counties do you cover for emergency callouts?
Our fastest emergency response is across Dorset and Hampshire — our core coverage area. For emergency callouts in Wiltshire, Somerset, and Berkshire, we can typically respond same day. For the extended area counties — Surrey, West Sussex, Warwickshire, Oxfordshire, and others — emergency response times will be longer. Call 0330 128 1329 with your postcode for an honest estimate of when we can reach you.
